Privacy policy

This Privacy Policy explains how ZOVENLI, operated by HABITAT STYLE LLC, collects, uses, discloses, and protects personal information when you visit zovenli.com, create an account, place an order, contact us, or otherwise use the store.

Personal Information We Collect

Depending on how you use the store, we may collect:

Contact and account information, including your name, email address, billing address, shipping address, login details, and account preferences
Order and transaction information, including products viewed or purchased, order history, discounts, returns, refunds, and payment status
Customer service information, including messages, return requests, photographs, and documents you choose to provide
Device and internet activity information, including IP address, browser, device type, cookie identifiers, pages viewed, referring pages, and interactions with the store or advertisements
Approximate location information inferred from an IP address or provided as part of an order

Full payment card details are processed by authorized payment providers and are not stored directly by ZOVENLI.

How We Collect Information

We collect information:

Directly from you when you place an order, create an account, contact us, or submit a request
Automatically through cookies and similar technologies
From service providers that support the store, including Shopify, payment providers, analytics services, advertising platforms, fulfillment partners, and FedEx

How We Use Personal Information

We may use personal information to:

Process payments and fulfill orders
Provide shipping and tracking information
Manage customer accounts, returns, and refunds
Respond to customer questions
Investigate damaged, missing, or incorrect orders
Prevent fraud and protect store security
Operate, measure, troubleshoot, and improve the website
Measure advertising performance
Support advertising that may be more relevant to visitors where permitted
Meet legal, tax, accounting, and regulatory requirements
Enforce our store policies and terms

We do not currently send promotional emails or text messages unless a customer has separately and clearly agreed to receive them.

Order confirmations, shipping updates, security notices, account messages, and customer service replies are transactional communications rather than marketing messages.

How We Disclose Personal Information

We may disclose information when reasonably necessary to operate the store, complete transactions, meet legal requirements, or protect legitimate interests.

Recipients may include:

Shopify
Payment and fraud-prevention providers
U.S.-based fulfillment partners
FedEx
Cloud, security, and customer-support providers
Google Analytics
Google Ads
Professional advisers
Government agencies or other parties when disclosure is legally required

We may also disclose information as part of a merger, financing, sale, restructuring, or transfer of business assets. A successor would be expected to handle personal information consistently with applicable law.

Advertising and Data Sharing

We do not sell personal information for money.

Google Ads and related technologies may receive cookie, device, browsing, or purchase-event information to measure advertising performance or support personalized advertising.

Some U.S. state privacy laws may describe this activity as selling, sharing, or targeted advertising, even when no money is exchanged.

You may use the Your Privacy Choices link on the store to submit an applicable opt-out request. You may also manage non-essential cookies through the cookie banner.

Where legally required and technically supported, recognized opt-out preference signals such as Global Privacy Control are processed as an opt-out request for the browser or device sending the signal.

Cookies and Analytics

Necessary cookies support checkout, security, account access, shopping carts, and core website functions.

With the choices available through the cookie banner, the store may also use analytics and advertising technologies associated with:

Google Analytics 4
Google Ads

Additional information appears in our Cookie Policy.

Data Retention

We retain personal information for as long as reasonably necessary for:

Order fulfillment
Customer service
Fraud prevention
Legal and regulatory compliance
Tax and accounting records
Dispute resolution

Retention periods vary according to the type of information and applicable requirements.

Information may be deleted or de-identified when it is no longer reasonably needed, unless continued retention is required or permitted by law.

Security

We use administrative, technical, and organizational measures intended to protect personal information.

No website, network, transmission method, or storage system can be guaranteed completely secure. Customers should use a unique password and keep account credentials confidential.

Your Privacy Rights

Depending on your location, you may have rights to:

Request access to certain personal information
Request correction or deletion
Receive a copy of certain information
Opt out of targeted advertising or certain forms of data sharing
Limit certain uses of sensitive information
Withdraw consent where processing is based on consent
Appeal a decision concerning a privacy request

To submit a request, email support@zovenli.com or use the Your Privacy Choices link.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to verification of the agent’s authority.

We will not discriminate against you for exercising an applicable privacy right.

Children’s Privacy

The store is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review the matter and take appropriate action.

Data Processing Locations

ZOVENLI is based in the United States.

Shopify and other service providers may process information in the United States or other countries where they operate. Those locations may have privacy rules that differ from those in your location.

Third-Party Services

Third-party links and embedded services are governed by their own privacy practices. Review their policies before providing personal information directly to them.

Changes to This Policy

We may revise this policy to reflect changes in store practices, technology, service providers, or legal requirements. The current version will be posted on this page.