Payment Policy

Orders placed on zovenli.com are processed in U.S. dollars through the secure payment options displayed at checkout.

Accepted Payment Methods

The store currently accepts:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Shop Pay

  • Apple Pay

  • Google Pay

The availability of Apple Pay, Google Pay, Shop Pay, or another digital wallet may depend on the customer’s device, browser, location, and checkout session.

ZOVENLI does not currently offer:

  • Cash on delivery

  • Installment financing

  • Subscriptions

  • Automatic renewals

  • Store gift cards

Authorization and Charge Timing

Payment is submitted when an order is placed.

The payment provider may authorize and charge the selected payment method as part of checkout.

An order is not ready for fulfillment until payment is successfully authorized and any required order review is completed.

Prices, Discounts, Shipping, and Tax

Product prices are displayed in U.S. dollars and do not include sales tax.

Applicable sales tax and shipping charges are calculated and displayed at checkout before payment.

Promotional discounts are applied according to the conditions displayed with the offer.

Declined or Failed Payments

A payment may be declined because of:

  • Incorrect billing information

  • Card or account limits

  • Account restrictions

  • Fraud-prevention controls

  • A decision by the payment provider

We do not always receive the payment provider’s confidential reason for a decline.

If a payment is declined, review the entered information, contact the payment provider, or choose another available payment method.

Payment Security

Payment information is transmitted to authorized payment providers through the Shopify checkout environment.

ZOVENLI does not directly store complete payment card numbers.

Payment providers may perform security, identity, fraud, or authorization checks under their own terms and privacy practices.

Order Review and Fraud Prevention

We may temporarily hold, request reasonable verification for, or cancel an order when payment information is incomplete, inconsistent, unauthorized, or associated with suspected fraud or misuse.

If a charged order is canceled before shipment, the collected amount will be refunded to the original payment method.

Refunds

Approved refunds are normally returned to the original payment method.

Store credit is available only when the customer requests or agrees to it.

Refund conditions and timing are explained in our Return & Refund Policy.

Contact Us

For a payment or billing question, email support@zovenli.com and include your order number.

Do not send complete card numbers, payment account passwords, or other confidential payment credentials by email.