Orders placed on zovenli.com are processed in U.S. dollars through the secure payment methods displayed at checkout.
Accepted Payment Methods
ZOVENLI accepts:
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Visa
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Mastercard
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American Express
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Diners Club
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Discover
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PayPal Wallet
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Shop Pay
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Apple Pay
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Google Pay
The availability of Shop Pay, Apple Pay, Google Pay, or PayPal Wallet can depend on the customer’s device, browser, location, and checkout session.
ZOVENLI does not currently accept:
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Cash on delivery
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Installment payments
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Amazon Pay
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Checks or money orders
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Subscriptions or automatic renewals
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Store gift cards
Currency
All product prices and payments are displayed and processed in U.S. dollars.
Payment Timing
Payment is submitted when the order is placed.
An order enters fulfillment after payment is successfully authorized and any required order review is completed.
Prices, Shipping, Discounts, and Tax
Product prices do not include sales tax.
Applicable sales tax and shipping charges are calculated and displayed at checkout before payment.
Standard shipping is:
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$5.99 for orders below $70
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Free for orders of $70 or more
The free-shipping threshold is based on the merchandise subtotal after discounts. Taxes and shipping charges do not count toward the $70 threshold.
Promotional discounts are applied according to the conditions displayed with the offer.
Declined or Failed Payments
A payment can be declined because of:
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Incorrect billing information
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Card or account limits
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Account restrictions
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Security or fraud-prevention controls
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A decision made by the payment provider
If a payment is declined, please review the entered information, contact the payment provider, or select another available payment method.
Payment Security
Payment information is transmitted through the secure Shopify checkout environment to authorized payment providers.
ZOVENLI does not directly store complete payment card numbers.
Payment providers can perform authorization, identity, security, and fraud-prevention checks under their own terms and privacy practices.
Order Review
We can hold, request reasonable verification for, or cancel an order when:
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Payment information is incomplete or inconsistent
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Payment cannot be authorized
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The order appears unauthorized or fraudulent
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The shipping destination is not supported
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Inventory is unavailable
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A material pricing or listing error is identified
If payment has been collected for an order that is canceled before shipment, the collected amount is refunded to the original payment method.
Refunds
Approved refunds are returned to the original payment method.
Refunds are issued within 7 calendar days after the returned product is delivered to the assigned return facility and the inspection is completed.
Complete return and refund conditions are explained in our Return & Refund Policy.
Contact Us
Legal entity: HABITAT STYLE LLC
Store name: ZOVENLI
Phone: +1 (323) 717-3622
Email: support@zovenli.com
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM CT
For a payment question, please include your order number. Please do not send complete card numbers, payment passwords, or security codes by email.